How soon can Fashion Furniture Rental deliver furniture?
Fashion Furniture Rental is proud to offer Next Day Delivery Service, Monday-Thursday. To ensure you get your furniture on time, submit your order online, or call our Customer Care Department by 11AM the day before your requested delivery date. All paperwork and payment must be received by noon.
Does Fashion Furniture Rental deliver on the weekends?
Fashion Furniture Rental delivers Monday-Friday. Please call Customer Care at 888-432-4196 for more information.
I may not be home during the scheduled delivery window. Can you still deliver the furniture?
Yes we can! Leave a Permission to Enter notice with your apartment community’s leasing office so our team set deliver and set up your furniture. You’ll come home to a fully furnished apartment!
Does Fashion Furniture Rental require a credit check?
Yes, a credit check is required for all potential clients. Customers with no credit history or with any credit issues may also be required to submit a fully-refundable security deposit.
How do I schedule a pickup when my lease is over?
When you’re ready to schedule a furniture pickup, give us a call at least 15 business days before your move out date and we’ll schedule a team to pack up your furniture and housewares. We suggest calling to schedule your pickup at the same time you give your leasing office 30 day-notice.
What’s the difference between the Basic Furniture Package and the Complete Home Furniture Package?
The Basic Furniture Package includes only the furniture for your apartment. The Complete Furniture Package includes furniture for your apartment, plus housewares, electronics and artwork. You can read more about the different kinds of furniture packages here.
How much does the delivery fee cost?
Our transportation fee is $175. This includes delivery, set up, and final pick up at the end of your lease term. Deliveries in zip codes that are out of our normal service area may incur additional fees up to $500.
How does your Low Price Guarantee work?
If you see comparable furniture at a lower price from one of our competitors, you may provide Fashion Furniture Rental with a written quote or advertisement and we will match the price. The Terms and Conditions for this program are:
- Furniture must be of equal of similar style and quality, with final determination at Fashion Furniture Rental’s discretion.
- Applies only to leases with a 3-month term or longer. Does not apply to shorter leases.
- Quote of competitor must be from a credible furniture rental vendor. Quote must be no older than 60 days.
- Does not apply to competitor’s typographical errors.
Does Fashion Furniture Rental rent furniture for events?
We specialize in longer-term home or apartment furniture leases, and do not rent furniture for events.
What are you Customer Service hours?
Our Customer Care team is available to answer any of your questions Monday-Friday, 8am-5:30pm and Saturday 10am-3pm. Give us a call at 888-432-4196.
Where are your showrooms located?
Do you provide furniture for home staging?
Why should I rent furniture instead of buy it?
If you’re going to be in your apartment or home for a short amount of time, or you just aren’t ready to commit to purchasing furniture, renting may be the bet option for you! Read all about the benefits of renting furniture here.
What if something happens to the furniture during my lease—am I protected?
Fashion Furniture Rental offers a Customer Protection Program (CPP) to cover damage that might occur to the furniture during your lease term. The program cost is equal to 12% of your monthly rental rate. Our CPP protects you against the following:
- Accidental customer damage
- Earthquake, fire, water, and other natural disasters
- Food and beverage stains
CPP does NOT protect from pet damage, lost or stolen property, bed bugs, smoke and burns, or malicious damage.
How do I pay my bill?
You can pay your bill via automatic credit card payments, or by a mailed monthly invoice. Learn more about our accounting department here.
Do you rent to customers that have pets?
We understand that you love your pets, and that you want to bring them with you. Pet parents are welcome to rent furniture, however, please be aware that pet damage is not covered by our Customer Protection Program.
What areas do you serve?
We deliver to both Northern and Southern California markets.